Returns
If the product doesn’t deliver, does not perform or doesn’t give the promised results, you can request a refund.
To complete your return, we require a receipt or proof of purchase and supporting documents regarding your claim and you must contact us via the email address to which the order was delivered.
Refunds
Once your request is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund within a couple of days, please double-check your bank account statement again.
Then contact your credit card company, it can take several days or longer before your refund is officially credited.
Next, contact your bank. There is often a processing time before a refund is credited. If you’ve done all of this and you still have not received your refund yet, please contact us.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
support@larogroups.com
This document was last updated on January 23, 2022
